If you are disconnected
unexpectedly while you are downloading your mail you must wait about
five minutes before reconnecting and trying to download you mail again.
To protect you emails, the GreenNet mail server 'locks' them for a
short time to prevent any damage occurring to them. This error can
also occur if you try to download you mail immediately after a 'timeout'
error (see below)
This message may
also mean you have a large email message blocking your email account.
Phone GreenNet support to find out 0845 0554011
POP timeout' or 'Eudora is tired of waiting…..'
The most common
cause of pop timeouts are large email attachments. Large files can
be too big for your computer to deal with and the download will stall.
After a certain time, anything from 45 secs to 10 mins your computer
will stop the download. Do not attempt to download your mail again
immediately after a timeout message or you will get a 'pop lock busy
error' see previous error
If you have a
different problem, see if you can find an answer on GreenNet's
Support Forums (or post a new question!).